Tints, polarization, progressives and other upgrades are priced in the builder.
From your door, to our lab, and back
How lens replacement works
You choose the lenses. We make them, fit them, and send your frames home.
01
We send the mailer. You schedule pickup.
Choose your lenses online, and we’ll send a protective mailer to your door. Pack your frames, then use the personal link we send by email or text to request a doorstep carrier pickup. We’ll confirm the details. No trip to the post office needed.
02
We make them. We fit them.
Our lab traces your actual frame, makes the lenses, and installs them by hand. Your finished pair is checked before it leaves.
03
Open the box. Put them on.
Your familiar frames come home with fresh lenses, cleaned and ready to wear. That first look through them is all yours.
Plan for your time without glasses. Most orders take 5 to 7 business days in the lab, plus shipping. More about timing
Frames we accept
Frames we fit with new lenses.
We work with most prescription-ready frames, including classic acetate, delicate rimless, and sport styles. Your prescription, frame design, and frame condition determine what’s possible.
Plastic / acetate
Classic full-rim styles
Metal
Fine, fully rimmed frames
Semi-rimless
Grooved / nylor
Rimless
Precision drill-mounts
Sport / wrap
Prescription-ready curves
A favorite pair worth keeping?
Start with a photo of your frames. We’ll review your frame and prescription together before production.
Step inside our optical lab for a closer look at the hands and machines behind your pair. From preparing and shaping lenses to fitting them into frames, it’s careful work at every step.
We work with most plastic, metal, rimless, semi-rimless and sport frames. You don’t need to find an exact model in a catalog: we trace the frame you send. Frame condition, shape and prescription can affect suitability, so our lab reviews your frame photos before production.
What does the starting price include?+
$99, all in: polycarbonate lenses, standard anti-reflective coating, free doorstep carrier pickup and return shipping (mailer included), and one free remake within 30 days. Non-prescription lenses are the same price. $149, all in: polycarbonate lenses, standard anti-reflective coating, free doorstep carrier pickup and return shipping (mailer included), and one free remake within 30 days. Other lens upgrades cost extra; review your selections and total before payment.
How do I send you my glasses?+
Choose your lenses and enter your details in the builder. After checkout, we send a mailer. Pack your frames in the mailer. Scan the QR code on the note, or use the personal link we send by email or text, to schedule a free doorstep pickup where available. You can also drop the mailer off with the carrier shown on your label. We’ll confirm a pickup before you leave the package out. We fit your new lenses and return your finished glasses with tracking.
What if I need a prescription adjustment?+
Every pair, including non-prescription pairs, includes one free remake within 30 days. Prescription adjustments use 30-Day Prescription & Adaptation Support. Contact us within 30 days of original delivery before returning your glasses. After review and a prescription recheck when needed, one approved remake includes prepaid ground shipping both ways. Pack your glasses securely and drop the return off with the carrier shown on your label; no home pickup or additional mailer charge applies to this benefit. It does not use a purchased Lens Care scratch replacement allowance or restart its original coverage period. Full terms: lenshaususa.com/policies/refund-policy.
How long will I be without my glasses?+
Most orders are finished in 5 to 7 business days after your frames arrive at the lab and we have the information needed for your order. Shipping to and from the lab adds time. You’ll hear from us when your frames arrive and when your finished glasses ship.
Do I need a prescription to get started?+
You’ll need your prescription for prescription lenses. The builder lets you upload a photo or PDF, or enter the details yourself. Non-prescription lenses don’t require a prescription.
What if I’m unsure which lenses to choose?+
The guided builder explains the choices and provides recommendations based on the information you share. You can review and change your selections. Complex prescriptions and frame compatibility are reviewed by the lab before your lenses are made.
What happens if my frame is damaged or unsuitable?+
We inspect your frame’s condition. A frame refresh is not a repair service; if we spot a problem, we’ll contact you before proceeding with production.
Keep what you love. See what’s next.
New lenses for the frames you already own.
New lenses, made for you. We’ll take it from here.
Build My Lenses$99, all in: polycarbonate lenses, standard anti-reflective coating, free doorstep carrier pickup and return shipping (mailer included), and one free remake within 30 days. Progressives and bifocals: $149, all in: polycarbonate lenses, standard anti-reflective coating, free doorstep carrier pickup and return shipping (mailer included), and one free remake within 30 days.